About Us
No jargon. No contracts. Just Sorted!
We’re a small UK-based team with big experience in solving everyday IT issues — the kind that waste your time and interrupt your work. Whether it’s an email problem, a slow laptop, or your printer refusing to play ball, we step in fast, get it sorted, and let you get back to what matters.
We specialise in remote IT support, meaning we can help you wherever you are. Most problems, Sorted in under 60 minutes.
Mission
No more IT headaches, no more big retainers.
Just fast, friendly, fixed.
At Sorted-IT, our mission is simple:
Take the stress out of tech for freelancers and small businesses across the UK — without tying you into expensive monthly contracts.
We believe IT support shouldn’t be confusing, slow, or locked behind hefty retainers. So we built something better: quick-fix, no-fuss tech help that’s always there when you need it, and never when you don’t.
Why Join Sorted-IT?
Sorted IT was created to simplify tech support for freelancers, small businesses, and home users — without locking you into expensive monthly plans.
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Fix-first approach — Pay only when a solution is delivered, not for waiting on hold or "monitoring" you don’t understand.
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60-minute fix goal — Most issues are resolved fast, with clear outcomes and no jargon.
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No fix, no fee — If we can’t solve your issue (and you’ve provided the necessary access), you don’t pay.
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Human-first help — No ticketing systems, just a friendly expert ready when you need them.
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Flexible payment — Simple pay-after-service model, no upfront subscriptions required.
